Our store operations have temporarily changed to keep everyone safe during COVID-19.

• If you need service, you must schedule it online, see below. Do not bring your bike until the day before it is scheduled. The scheduled day is the day we will evaluate your bike, your bike should be ready within one week of the day we say we will work on it. If it is sooner we will contact you.
• When dropping off your scheduled repair, your bike must have your name, phone, and email attached to it.
• When picking up or dropping off customers must wear a mask and stay at least 6 feet away from each other and staff.
• To make a purchase follow this link, Shop Online, choose In-stock for fastest options and choose curbside pick-up. (Not all of our inventory is live yet, we will contact you if we don't have something or with other options).
• If purchasing a bike and you want accessories either add them to the cart or let us know in a note. 
• Many of our suppliers are sold out of bikes and we are awaiting shipments, more bikes are expected in the coming months. If you are looking for a bike we don't have check our other brands of equal value. Benno bikes are similar to Electra. KHS are similar to Giant and Trek.
• At this time, once a product has left our store we are not taking returns or exchanges, unless customer wants to pay a $40 disinfecting fee and product is unopened and in new condition!!
• We prefer payment via venmo.com/salemcycle or paypal.me/salemcycle
• If you have questions contact us via this link.
• We now require a $40 minimum on service orders because every bike must be given a sanitizing bike wash before we’ll start any service. Note: this is a $40 minimum for service, not an additional $40 charge on top of the service cost. When scheduling an appointment do not use the Safari Browser!!

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