Coronavirus Store Policy
Effective immediately, we are not allowing customers into our stores. We are currently not taking anymore bikes for servicing, as we get caught up. We have 2-3 weeks worth of repairs we need to get through. Sorry for any inconvenience.
Marblehead Cycle - 781-631-1570
A New Way To Shop
It is now easier than ever to buy items through our website. We ask that if you would like to buy anything that you first start by visitng salemcycle.com. If you have any questions while you are browsing please do not hesitate to give us a call at one of our stores and we can help answer any questions you have. More often than not, we can walk you through a sale over the phone and ensure you get the product you need to keep rolling.
Curbside Pickup - When you check out, simply select Curbside Pickup for your desired store and we will sort out the details with you once the order has been fulfilled. Please wear a mask and gloves when picking up and stay at least 6 feet away.
Ground Shipping - Select items are available to ship
Local Delivery is free with new bike purchases in Marblehead/Swampscott (sorry we do not have it in Salem at this time)
Dropping Off - When dropping off a bike for service, we ask that you use the link below to schedule your appointment before bringing your bike to our store. Please attach a piece of paper to the bike with your name and contact info. When you arrive, please place your bike in the rack and call us to let us know it is there. Then get back in your car or move at least 6 feet away. We will follow up with a quote via text or phone call. Once you accept our quote, your bike will be added to our service queue.
Picking Up - When picking up a serviced bike, we require that you call us to pay for your bike before you come and pick it up. If we have your email we will send you an invoice with payment info, so you can prepay. Once you have paid for your bike you are free to come by during business hours to collect your bike. When you arrive at our store to pickup your bike you will have to call us and let us know you are here so we can bring your bike out to you for curbside pickup. Please stay at least 6 feet away from all employees and customers. If you have a mask and gloves please wear them when you come to the store.
These new measures are meant to keep you and the staff at Marblehead Cycle/Salem Cycle safe. We will be evaluating these new procedures as we implement them and updating them if needed. We appreciate your continued support during these difficult times.
Stay up to date
To stay up to date with the latest news from Marblehead/Salem Cycle about COVID-19 and how it will effect our business, you can check back here anytime as we will post updates as we have them. You can also follow us on Facebook or Twitter.
(We are temporarily shut off this feature as we get caught up!)