To schedule a repair click here!
Scheduling your repair will help us to get your bike back to you sooner. Scheduling is required for all repairs. When scheduling, you must schedule each bike individually, if you schedule one bike and bring two we will refuse it. Please attach your contact info to your bike before drop-off! Most repairs if we have the parts will take about 2 weeks from your scheduled date provided we can get the parts. There is a big bike parts shortage worldwide right now. Due to huge backlog of bikes needing service we are limiting what services we are doing and what bikes we will work on. We will no longer be working on department store bikes and we only work on ebike brands we sell or that are equipped with Bosch, Yamaha, Shimano Steps motors. We will not assemble bikes that are not purchased through us. Sorry for the inconvenience.
When dropping off your bike you must have your contact info attached to the bike and you must wear a mask.
Bike Service & Repair Packages
Prices listed are for labor only, unless otherwise noted. Please note that parts to complete these service packages are billed at additional cost and possible additional installation charges. We have the right to refuse service on any bike! Some repairs may require a deposit. All prices are estimates and due to our rising costs prices are subject to change.
Basic
Our basic tune-up will make sure your bike is in good condition and performing crisply. Ideal after your bike has seen some wear or storage, when parts still have life left but need adjustment. Includes:
- Gears, brakes, and bearings adjusted
- Wheels trued laterally, on the bike
- Full safety check
- Test ride to ensure proper performance
- *Note: Parts not included
- *Note: Extra charges may be incurred for extremely dirty equipment
Annual
The annual helps prepare your bike for another year of daily use. For riders who use their bike frequently, or when the drivetrain has started to wear out.
- Includes everything from a Basic, plus:
- Drivetrain cleaning
- Wheels trued laterally and radially
- Includes labor to replace drivetrain parts if we are not cleaning them
- *Note: Parts not included
- *Note: Extra charges may be incurred for extremely dirty equipment
E-Bike Tune-up
Tuning up an electric pedal assist bike involves a little more expertise. All bicycle components are meticulously cleaned, re-lubricated and prepped. All wires are exposed electrical connections are cleaned and re-connected and tested. Software is updated (we can only do this on brands we sell)
- Includes everything from our Annual Tune-up plus:
- All exposed wire connections cleaned and re-connected
- Software updated
- *Note: Parts not included
- *Note: Extra charges may be incurred for extremely dirty equipment
A La Carte Menu
*Parts not included
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Shifting System Adjustment
Inspect, lubricate and adjust front or rear gear system
Brake System Adjustment
Inspect, lubricate and adjust front or rear brake system
Headset or Bottom Bracket Adjustment
Includes adjusting bearings
Headset Replacement
Bottom Bracket Replacement
Remove cranks, install new BB, reinstall cranks
True Wheel
Includes proper tensioning of all spokes
Note: spoke replacement is extra
Chain Replacement
Install new chain and check shifting calibration
Disc Brake Bleed or Setup
Install pads, mount brakes, cut hoses to proper length and bleed brakes
Drive Train Cleaning
Remove crank, chain and cassette
Wash in solvent bath, dry and lubricate
Reinstall components
Install Front Basket or Rear Rack
If not Purchased at Salem Cycle, Add $20
Install Fender Set
If not Purchased at Salem Cycle, Add $20
Boxing and Shipping Bicycle
Disassemble and pack bicycle for shipping
Insurance and Shipping costs are not included
Install cyclometer
Installation of computer and calibration
Hub Overhaul
Disassemble hub, repack with grease, bearings and cones replaced as needed
Wrap Handlebar
Bars wrapped so the tape actually stays on!
Wheel Building
The lost art of hand building a wheel