To schedule a repair click here!
Why Schedule - Appointments are now required, except for flat tires. We will refuse any bikes brought in for service without an appointment. (We are out of space)
Dropping Off - We ask that you please make an appointment before coming in to drop a bike off for service. If you are stopping by for a small repair like a flat tire, we may be able to address that on the spot, but we cannot guarantee it.
Picking Up - Please make sure that you have received confirmation that your bike is ready to pick up before coming to collect it.
Bike Delivery - If you would like us to pick-up or drop-off your bike, please add a note when scheduling your appointment and call or email us and let us know that you made the appointment and are requesting delivery. $25/each way.
Refusal of Service - We have the right to refuse service on any bike we feel we cannot make safe or that we feel would cost more then the bike is worth.
At this time we only service eBikes for brands we sell or any eBike purchased through our store.
Brands we service: Trek, Electra, Giant, Momentum, IZIP, Diamondback, KHS, Magnum, Stromer, Tern, Batch, Biria
When bringing your eBike in for service we ask that you bring in the key, battery and charger. If possible please charge your bike before dropping it off for service.
Bike Service & Repair Packages
Prices listed are for labor only, unless otherwise noted. Please note that parts to complete these service packages are billed at additional cost and possible additional installation charges. We have the right to refuse service on any bike! Some repairs may require a deposit. All prices are estimates and due to our rising costs prices are subject to change.
Regular maintenance is the key to keeping your bike running smoothly ride after ride. Explore the service packages below and stop in or call today to schedule your next tune-up!
Love it or we’ll take it back
If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.
Low Price Guarantee
We’ll match any price for products we carry in-store or on salemcycle.com.
Your new favorite bike shop
From first time riders of every age to the seriously addicted, we’re here to help!